Billing Department

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Mailing Address: PO Box 24 Chico, CA. 95927	First Responder EMS is commited to providing the best patient care possible. Patient care does not stop when the patient is transported to the hospital. Our Billing Staff is dedicated to ensure that our patients and there families understand the insurance billing process. Healthcare Insurance can be complicated. Please review the sections below to understand the differences between ambulance and gurney/wheelchair transportaion.
Phone Numbers: 530-897-6345 (within Butte County) 1-877-424-8484 (toll free outside Butte County)	Medical necessity is established when the patient's condition is such that use of any other method of transportation is contraindicated. In any case in which some means of transportation other than an ambulance could be used without endangering the individual's health, whether or not such other transportation is actually available, no payment may be made for ambulance services. (source: Palmetto GBA - Part B Medicare Carrier)
Billing/Finance Staff
	Gurney Van services are covered when the patient's medical and physical condition:     A.  Requires that the patient be transported in a prone or supine position, because the patient is incapable of sitting for the period of time needed to transport. B.  Requires specialized safety equipment over and above that normally available in passenger cars, taxicabs or other forms of public conveyance.  (continue reading)
CMS/Medicare Ambulance Center
Medicare Carrier Palmetto GBA
Medi-Cal Ambulance Coverage
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